Payments that keep business moving

PayTo is a new, digital way for merchants and businesses to initiate real-time payments from customers’ bank accounts.

PayTo offers real-time, reliable payments to help businesses run a little bit smoother:

• Remove the uncertainty of receiving payments from bank accounts with real-time account validation, funds verification, and notifications at various stages of payment
• See when a payment agreement is paused, changed, or cancelled, allowing you to build better customer relationships
• Reduce the chance of dishonours, disputes and exception processing

Your business will set up a ‘PayTo agreement’ with your customer. This is where you agree how much, and when, they authorise you to debit their account. It could be for a one-off, ad-hoc, or recurring payment.

The PayTo agreement will be sent to your customer’s bank, building society or credit union and will be presented in their internet or mobile banking app for authorisation.

Once the customer has authorised the agreement you can start debiting their account in accordance with the agreed payment terms.

PayTo supports a broad range of use cases. These include a modern alternative to direct debt, a digital payment solution for in-app and ecommerce transactions, more efficient business processes like outsourced payroll and accounts payable and the payment of eInvoices. PayTo can also be used along with QR codes to develop better customer experiences. More.

For merchants and businesses to use PayTo to initiate real-time payments, they need to be sponsored as a PayTo User. Businesses should consult with their bank, financial institution or payment service provider to find out more about when their PayTo capabilities will become available. Once available, PayTo Sponsors provide access to PayTo through proprietary channels or services such as APIs. For information regarding which organisations offer PayTo services, please email info@nppa.com.au.